Privacy Policy

1. Who we are

Streamelio WoodFlow (“we”, “us”, “our”) provides online training for laminate flooring installation. Contact: [email protected], +1 (415) 555-0198.

2. Information we collect

• Account details you provide (name, email, password hash).
• Course activity (enrollments, progress, quiz attempts).
• Transactional data for paid courses (handled by PCI-compliant processors; we do not store full card numbers).
• Device and usage data (IP address, browser metadata) for security and analytics.

3. How we use information

• To deliver courses, track progress, and provide support.
• To improve content via analytics and feedback.
• To prevent fraud and secure our platform.
• To send service and product messages where permitted by law.

4. Cookies

We use essential cookies for authentication and preferences, and analytics cookies to understand usage. You can manage consent via the cookie banner. Your preference is stored in localStorage under wf_cookie_consent.

5. Legal bases

We rely on contract performance, legitimate interests, and your consent where applicable.

6. Sharing

We share necessary data with vendors such as payment processors, analytics providers, and cloud infrastructure, under contracts that protect your data.

7. Data retention

We retain personal data only as long as needed for the purposes above or as required by law.

8. Your rights

Depending on your location, you may have rights to access, rectify, delete, restrict, or port your data, and object to certain processing. Contact us to exercise these rights.

9. Security

We use encryption in transit, access controls, and security monitoring. No method is 100% secure, but we strive for industry practices.

10. International transfers

Where data transfers occur, we use appropriate safeguards such as standard contractual clauses.

11. Children

Our services are not intended for children under 16. We do not knowingly collect data from children.

12. Updates

We may update this policy. Material changes will be communicated via email or prominent in-product notice.

13. Contact

Email: [email protected] • Phone: +1 (415) 555-0198 • Postal: 548 Market St, Suite 61429, San Francisco, CA 94104